Privacy Policy
SmokeNade is a companion app for Counter-Strike 2: skin prices and your inventory's value, your stats, friends leaderboards, sticker crafts, nade lineups and esports. This policy explains what we collect, why, who we share it with and the choices you have. It applies to the SmokeNade apps for iOS and Android and the SmokeNade website (together, "SmokeNade"), operated by SmokeNade LLC ("we", "us").
The short version: we collect what we need to run the features you use, we never sell your personal information, and you can delete your account from inside the app at any time.
1. Information we collect
Account information
- If you sign in with Steam: your SteamID, Steam display name and Steam avatar. Steam does not give us your Steam password or email.
- If you sign up with email: your email address and a password, which we store only as a one-way hash.
Information from Steam and FACEIT
When you sign in with Steam, we read information that your Steam privacy settings make public, to power the features you open:
- Your CS2 inventory (to value it and track your portfolio).
- Your CS2 lifetime statistics, such as kills, wins, maps and weapons.
- Your friends list, and your friends' public profile names, avatars, online status, the game they are playing, public CS2 statistics and public inventory value. This powers the friends leaderboards, the activity feed, "playing now" and head-to-head comparisons.
- Your public FACEIT profile and statistics, linked by your SteamID, where one exists.
We keep a daily snapshot of these public statistics and inventory values, for you and for your friends, so the app can show changes over time. If your Steam profile or game details are private, Steam does not share them and we cannot show them.
Information you create in SmokeNade
- Portfolio items and the purchase prices you enter, price alerts, loadouts and sticker crafts.
- Community crafts you submit. Once approved, a submitted craft is public, shown with its name, your note and your Steam display name.
- Training progress, practice streaks, routines you finish and recently opened lineups.
- Reports you send about a lineup that does not work. If you are not signed in, we store a salted hash of your IP address with the report to limit abuse, not the address itself.
Launch waitlist
- If you join the waitlist on smokenade.com, your email address, which form you used and when you joined and confirmed. You get one email to confirm, and after that only emails about SmokeNade's launch. Every email has a link that removes you from the list and deletes your address.
Device and usage information
- Push notification token, only if you turn notifications on.
- Usage analytics: which screens and features are used (for example "opened a lineup", "viewed a case"), app version, device type and operating system. Analytics events are linked to a random identifier or your SmokeNade account ID, never to your email address. See PostHog in section 4.
- Error reports: when the app or our servers crash we receive technical details of the error. We configure these so they do not include your account details or anything you typed.
- Server logs: like every website and app, our hosting providers briefly log IP addresses and request details to operate and secure the service.
2. How we use information
- To provide SmokeNade's features: prices, portfolio value, stats, leaderboards, the activity feed, crafts, training and alerts.
- To send emails you ask for or need: verifying your email, resetting your password, price alerts if you set them and, if you joined the waitlist, news of SmokeNade's launch.
- To send push notifications you have turned on.
- To review community submissions and keep SmokeNade safe, including preventing abuse and spam.
- To understand which features are used so we can improve them.
- To comply with the law.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. SmokeNade shows no third-party ads today.
3. Who can see your information
- Your Steam friends who use SmokeNade can see you on their leaderboards, activity feed, "playing now" list and in head-to-head comparisons, using the same public Steam information described above. You can hide yourself from all of these: Me → Friends → "Hide me from my friends".
- Everyone can see community crafts you submit once they are approved.
- Everything else you create, such as your portfolio, alerts and crafts you have not submitted, is private to your account.
4. Service providers we share information with
We use these companies to run SmokeNade. They process information for us under their own privacy and security terms, and only for the purpose listed:
| Provider | Purpose |
|---|---|
| Railway | Hosting our servers and database |
| Cloudflare | Hosting the website and storing images |
| Resend | Sending account, alert and waitlist emails |
| Sentry | Error reporting |
| PostHog | Usage analytics (configured not to store IP addresses) |
| Expo, Apple and Google | Delivering push notifications |
| Valve (Steam) | Sign-in, inventories, statistics and friends lists |
| FACEIT | Public FACEIT statistics |
| Skinport and Steam Community Market | Item prices (we send item names, not your information) |
| RevenueCat, Apple and Google | Processing SmokeNade Pro subscriptions, once Pro is available |
Embedded content and outside links
Lineups and guides play creators' videos through YouTube's privacy-enhanced embed, and stream and clip pages embed Twitch. When you play one, YouTube or Twitch may collect information under their own privacy policies. "Buy" links open third-party marketplaces, which have their own policies. Some of these links may be affiliate links that earn SmokeNade a commission at no cost to you.
We may also disclose information if required by law, to protect the rights and safety of our users or others, or as part of a merger, acquisition or sale of assets, in which case this policy continues to apply to your information.
5. How long we keep information
We keep your information while your account exists. When you delete your account, we delete your account and everything linked to it from our live systems immediately. Copies in our encrypted backups are removed as those backups expire, within 30 days. Error reports and analytics events are kept for up to one year. Daily snapshots of public Steam statistics for people who do not use SmokeNade are kept for up to one year. A waitlist address is kept until you leave the list; an address that is never confirmed is deleted after 30 days.
6. Your choices and rights
- Delete your account in the app: Me → Delete account. You can also email us. See how account deletion works.
- Access, correct or export your information: email us and we will respond within 30 days.
- Hide from friends: Me → Friends → "Hide me from my friends".
- Push notifications: turn them off in the app or in your device settings.
- Steam privacy: your Steam privacy settings control what Steam shares with us at all.
- Not a SmokeNade user? If you are someone's Steam friend and want your public information removed from SmokeNade, email us with your Steam profile link and we will remove it and stop processing it.
California residents may ask what personal information we have collected about them, ask us to delete or correct it, and are protected from discrimination for using these rights. We do not sell or share personal information as those terms are defined in California law. Residents of the EU, UK and similar regions may also object to or restrict processing, withdraw consent, and complain to their data protection authority. We rely on performing our contract with you to provide the features you use, on our legitimate interests to secure and improve SmokeNade, and on your consent for push notifications.
Do Not Track: SmokeNade does not track you across other companies' websites or apps, and does not change its behavior in response to browser Do Not Track signals.
7. Children
SmokeNade is not directed to children under 13, and we do not knowingly collect personal information from them. Steam itself requires users to be at least 13. If you believe a child under 13 has given us information, email us and we will delete it.
8. Security
We use encryption in transit (HTTPS), store passwords only as one-way hashes, and limit access to our systems. No service is perfectly secure, so please use a strong, unique password if you sign up with email.
9. Where information is processed
SmokeNade is operated from the United States, and our providers process information in the United States and other countries. Wherever it is processed, it is protected as described in this policy.
10. Changes to this policy
We will post any change here and update the date at the top. If a change is significant, we will also tell you in the app or by email before it takes effect.
11. Contact
SmokeNade LLC
440 N Barranca Ave #2069, Covina, CA 91723, USA
admin@smokenade.com
SmokeNade is not affiliated with or endorsed by Valve Corporation. Counter-Strike, Steam and the Steam logo are trademarks of Valve Corporation.